From QSR: 2020’s Top Leadership Lessons from Quick-Service Industry Executives

2020 was a rough year for the restaurant industry. But, out of the desperation of the year, the industry has changed in ways no one ever expected. Late in the year, QSR gave a recap of the Lessons Learned in 2020 – straight from the mouths of quick-service executives who had to take action and… Read More

Adopting Futuristic Drive-Thru Operations in a COVID-19 World

In July, QSR Magazine posed the question, “What long-term effect will COVID-19 have on restaurant operations and design?” The article, Smaller Footprints, More Drive Thru: Restaurant Design in a COVID World, laid out that rethinking drive-thru order operations has become a necessity in the time of COVID-19. One way restaurants have rapidly changed in 2020… Read More