In October 2019, the RJ Russo team was delivering the first Dutch Bros. modular drive-thru. We couldn’t have imagined how much the world would change between that delivery day and today. The onset of the pandemic and its lingering effects have changed the future of fast-food design forever. Fast-food chains including Taco Bell and KFC,… Read More
Earlier this month, the Phoenix Business Journal released an article titled, “Developers Competing to Open Drive-Thrus in the Valley.” In it, Travis Fidel, the co-founder and managing partner of Scottsdale-based Radar Capital Partners, broke down insights into fast-food developments in the Phoenix metro area. The demand is for operations with quality food that have drive-thrus… Read More
In December, The Wall Street Journal sat down with Yum Brands’ CEO David Gibbs. The man behind top quick-service brands like KFC, Taco Bell, and Pizza Hut shared his insights on post-pandemic growth in the restaurant industry, as well as lessons he learned along the way. The global COVID-19 crisis caused an almost immediate halt… Read More
2020 was a rough year for the restaurant industry. But, out of the desperation of the year, the industry has changed in ways no one ever expected. Late in the year, QSR gave a recap of the Lessons Learned in 2020 – straight from the mouths of quick-service executives who had to take action and… Read More
In July, QSR Magazine posed the question, “What long-term effect will COVID-19 have on restaurant operations and design?” The article, Smaller Footprints, More Drive Thru: Restaurant Design in a COVID World, laid out that rethinking drive-thru order operations has become a necessity in the time of COVID-19. One way restaurants have rapidly changed in 2020… Read More
Hitting up a drive-thru fast food chain used to be the quick and convenient way to grab a small snack, cup of coffee or bite to eat. Whether you did a quick drive-by for a large mocha on your way to work or needed a quick way to feed the kids after soccer practice, drive-thrus were simply a fast… Read More
